Telehealth Services

HouseCall - Telehealth Software

Although we work with a variety of telehealth hardware and software, ZaneNet has also developed its own telehealth software/application – HouseCall.  HouseCall is a provider- directed, secure, Blue Button compliant video engine that facilitates e-visits between distant and originating sites. With this tool, a healthcare provider can schedule, manage and conduct a video consult with the patient. Providers can also send through the system clinical data such as images and provider notes, which can be saved in various file formats, including the HL7 demographics. These files can be exchanged with providers using DIRECT secure email and/or can be imported into the practice’s EHR. Practices can also upload custom forms that can be completed during the telehealth visit. Patients or community health workers can log in to the system to consult virtually with their healthcare provider during a telehealth visit and can upload patient vitals, readings, and other information. For more information, visit: .


Frequently Asked Questions

Is specific hardware or software required for telehealth?

The technology for telehealth has been evolving from hardware and software systems that require large capital investments to more cost-effective web-based systems that use standard laptops and tablets.  Whether your organization would like to use standard video-telehealth technology such as Tandberg, Polycom or Cisco equipment or a more web-based approach, we can advise you on the best solution.

How is telehealth currently being reimbursed in Maryland and DC?

ZaneNet Connect can help your practice choose and implement an array of healthcare technology and assist you in qualifying for Federal and State programs such as: Meaningful Use, State Payor Program, PCMH and others.

Is specific insurance required for telehealth consults?

Providers can purchase an add-on Cyber Liability Policy. This particular coverage is very inexpensive and provides lots of coverage. Most liability carriers will provide coverage for mode of care via telehealth as long as both the patient and the provider are in the same during the encounter.

How is telehealth currently being reimbursed in Maryland and DC?

Standards for telehealth reimbursement by insurers and Medicaid vary considerably by state, with Medicare setting its own policies. While both Maryland and the District of Columbia require their Medicaid programs and private insurers to pay for certain telehealth/telemedicine services, they differ in their definitions of covered services and service delivery methods.

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